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Feature

The Three-Second Commercial

There is a German word, ohrwurm, which literally means “ear worm.” Metaphorically, it refers to sounds that travel through the ear into the brain and become embedded there – precisely the thinking behind sonic branding. One of the best-known examples is Intel’s sequence of five tones (one long tone followed by four quick ones). Created in 1995 by an Austrian composer using several synthesizers, it evolved into the company’s primary branding tool, used in TV, radio, Internet and in-store advertising. Last year, Intel reportedly spent more than $400-million promoting it internationally. This distinctive sound “button” is estimated to play once every five minutes somewhere in the world. Studies have shown it has high recognition value, astonishing when you consider that the company’s products are hidden inside computers. Most of us wouldn’t even recognize Intel’s visual logo or know what a Pentium chip looks like.

Another example of ohrwurm is a tune that was transformed by Nokia. The cellphone giant first used the 19th-century Spanish guitarist Francisco Tárrega song “Gran Vals” in a commercial in the early 1990s. You’ve probably heard it. It’s known as the Nokia tune, the default ring tone on millions of handsets. (Most recently, Nokia has introduced a high-end camera phone with lilting ring tones by Ryuichi Sakamoto, the influential composer of orchestral and popular music.)

To burrow itself into our minds, ohrwurm needs a host, and that host is technology. “Thirty years ago, a person had one television set in their front room and a couple of radios. Today the average household has 10 or 15 different devices that all play sound,” says Daniel Jackson, founding partner of London-based Sonicbrand (the U.K.’s first agency dedicated to the discipline) and author of Sonic Branding: An Introduction.

Jackson is talking about everything: cellphones, gaming consoles, PDAs and more. “Sonic branding could be applied to almost any product as long as it can be done cheaply,” he says. “We were asked to put sound into a tin of beans. I won’t mention the brand, but it cost five to 10 pence to equip it with a little speaker, so that was too expensive for a mass product. My point is, once you’ve wrapped your head around the fact that consumers have ears as well as eyes, it makes sense to direct your branding in that direction as well.”

This experience got Jackson thinking. “I have a Philips tea kettle that beeps when it boils, just like the old ones used to whistle. It’s not a branded sound, but it easily could be.” He pauses, considering the potential money to be made from this idea, then adds, “I guess I should get in touch with Philips…” 

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